TruthStack finds what your business actually knows, wherever it's kept, and verifies it against source. When new laws, new policies, new products, or the way customers actually experience your business change, TruthStack updates everywhere that knowledge is used.
That's not a one-off. Every business has lived with outdated documents for years — a person just knows which pages to distrust.
AI doesn't. It reads what's written and repeats it, confidently, to whoever asked.
One bad answer used to be one bad answer: a single customer, an awkward correction, sorted in a day. Now it's every customer who asks, answered the same wrong way, instantly.
Sales runs on ChatGPT. Support runs a HubSpot bot. Ops has a Copilot shortcut someone built last year. Ask the same question in three places and get three different answers.
Legal updates the T&Cs on a Tuesday. The FAQ, the refund policy and the bot script that quotes them don't get the memo, and support is still promising the old terms in March.
Every new hire, every bot, and every "quick question" in Slack ends up back at the one person who's been there twelve years. When she's on leave, that's a problem. When she leaves, it's a crisis.
In Australia this carries weight beyond an awkward correction. Consumer law, privacy, employment terms and industry codes reach almost every business of this size, and the rules underneath your documents change without telling the documents.
We map your knowledge sprawl: how many systems, how many contradictions, how much is trapped in one person's head.
We find and verify your knowledge wherever it already lives, and mark it: current or superseded, what it depends on, what depends on it — so a single change never breaks something silently. You get a knowledge systemisation report: recommended actions, risks and solutions.
Agents check currency, flag expiring content and watch for legislative change. Verified knowledge is then rendered into help pages, guides and structured content in your own brand, and feeds your customer bots, staff assistants and internal search.
Costs are agreed upfront, in writing, before anything is built. Nothing renews without you knowing.
A wiki stores documents. It doesn't verify them against source, tell you when one is out of date, or know that changing one page breaks the accuracy of ten others. That dependency mapping and ongoing verification is the part most tools skip, and it's the part that actually prevents wrong answers.
No. TruthStack exists so your staff and your AI tools are working from the same verified answer, not to replace the people who hold that expertise. Fewer hours spent re-litigating what the correct answer is, and more confidence in it once it's found.
Your documents never leave your own systems — we verify and mark them in place. The marks themselves (what's current, what it depends on, who owns it) are access-controlled and yours. We talk through your specific security and compliance requirements on the diagnostic call, before any commercial commitment.
The sprint alone, two to six weeks depending on scope, typically surfaces contradictions and outdated content your team didn't know existed. That's often valuable on its own, before any retainer begins.
It's scoped and quoted after the sprint, once we know the size of your knowledge base and how often it actually changes, not before. Whatever that number is, it's agreed in writing and it doesn't move on you: see the point above about nothing renewing without you knowing.
We'll help you align your documents and get them ready for AI.